Here at JDL we are always trying to find ways to continually improve and grow the business, with customer satisfaction being the main priority.
We understand that sometimes our customers will need assistance out of hours, which is why we have now introduced a 24/7 emergency call out service for electrical, plumbing & heating issues.
|OUR 24/7 EMERGENCY CALL OUT FEES|
|Emergency Call Out||Inc VAT|
|Electrician & Plumber / Heating Engineer
|£180.00||Call out / initial hour|
|Electrician & Plumber / Heating Engineer||£60.00||Any additional hours
(Charged per half hour)
In the case of an emergency please call our out of office number on 01904 608854 where you will be asked to select the option for either an electrician or plumber / heating engineer.
Your call will then be diverted to one of our on-call engineers who will take all the relevant information and arrange to attend the property.
Our emergency out of hours cover operates between Monday – Friday 17:00 – 07:30 and all-day Saturday and Sunday as the office is closed over the weekend.
It is important to remember that our engineers have no authority over payment terms and are unable to discuss anything other than the work to be carried out. All prices above are inclusive of VAT.
Please be aware that works may not be completed in the first visit. If the engineer is unable to complete the works due to parts needed, we will advise you of the cost the following working day and arrange for a return visit during standard working hours.
If you have any questions or queries in relation to our 24/7 emergency cover, you can speak to one of the office team during office hours on 01904 608350.
Our area of coverage is shown on the map below…