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Customer Reviews

JDL Electrical, Plumbing and Heating Ltd provide high quality electrical, plumbing and heating services throughout York and Nationwide. Below are reviews from some of our satisfied customers.

 

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"As you know, your electrician was at my house yesterday morning and completed the works I had previously discussed with you. I haven’t seen an invoice from you yet, but I imagine you will send it to me soon.

The reason for contacting you now is to say how impressed I was at your electrician’s work and especially the way he conducted himself.

You know that my husband is seriously ill and has to sleep downstairs on doctor’s advice. Part of his health problems is dementia and this is difficult to handle at times. He wanders from room to room at times, which is disconcerting for anyone unfamiliar with the situation.

I explained to your chap what the situation was and he was totally understanding and flexible - when a suitable opportunity came to do the works planned for my husband’s room, your chap willingly seized the moment and got it all done. It wasn’t easy for him at all, but there was no complaint.

You sent me a true professional - thank you."

Mrs H 30th November 2020

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"Connor fitted our new boiler in September. He did a wonderful job so quickly and professionally, and while he was here, he felt like one of the family. Not having a boiler is pretty stressful, especially with a young baby, but thanks to you. we were back up and running with a minimum of fuss. We're really grateful for the service Connor provided - it was absolutely second to none."

Nick M 23rd November 2020

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"I have once again been delighted with the service provided by JDL I have left reviews previously on Trusted Trader but could not find JDL on the site. I would like to post a positive review to thank all the team members who have been involved from Michaela for sourcing the radiators to Sam for programming the work and to Connor who once again did an excellent job of fitting the radiators and fixing a leak in the bathroom with absolute courtesy and respect to our property. Every time I have used JDL the final results have been delivered to my exacting standards. So thanks to all the team in JDL but most especially to Michaela and Connor who made sure my experience as a customer was first class - a huge thank you."

Derek Munro 8th October 2020

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"2 guys arrived (as booked) - checked job details, heating system, drainage and working space. Discussed and agreed options to fit new radiator - same size, higher spec than 30 year-old one (fins and convection options explained to me clearly).

They worked quietly, methodically and effectively - good team-work (each responsible for different aspect of job) - I observed good communication between the two, one explaining and clarifying methods to the other (younger). I am guessing that he was an apprentice.

There was a delay (a lot of banging) mid-way through the job - to do with fitting new (metric) radiators in old (imperial) space and copper pipes boxed in by skirting board. After they discussed options and asked me, the skirting board was cut into to access the pipes - and later replaced perfectly - very good on-the-job teamwork and problem-solving.

The finished job was shown to me for approval, work area was cleared and cleaned -
both men took responsibility different aspects of the job, communicated clearly with each other and with me. It was a relatively small job but I would trust them with a bigger one."

Paul W 13th July 2020

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"My husband, daughter and I just wanted to say how impressed we are with both guys who have been out over the last couple of weeks. Connor especially has earned our eternal approbation.
On all three occasions he has been conscientious, polite, friendly and informative. We really appreciate how long he spent here yesterday, insisting on restoring our hot water even though that meant he was here for over ten hours. He turned up here again this morning, still bright and bubbly, eager to get on and work. His work ethic and customer care are a credit to him and a real asset to your company. Please pass on to both him and your directors just how impressed we have been.
If you would like to use any of this in one your reviews, you are welcome.
Thank you also for your help. "

Louise Matuseviciene 19th June 2020

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"Your team did an excellent job putting our new shower in! We are very pleased.

We only had one spare tile and the pipework had to be routed behind the wall. Your team were fantastic removing the existing shower and replacing it with a ceiling shower and hand held spray. It was more work than they expected! They did not cut corners, making sure they managed the installation only using one replacement tile whilst fixing the hand spray in the best position. It looks great and works perfectly."

Mark and Sara Kenaghan 15th January 2020

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Highly recommended services, contact us today for a free quotation...