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Customer Reviews

JDL Electrical, Plumbing & Heating Ltd provide high quality electrical, plumbing and heating services in York, Malton, and surrounding areas. Below are reviews from some of our satisfied customers.

 

Mick Conricode
Mick Conricode
17:55 20 Oct 23
Carole The Swiss Cottage, Pickering
Carole The Swiss Cottage, Pickering
07:10 16 Oct 23
Very professional and responsive administration team. Listened to the needs of the customer and talked through with feedback from engineers where necessary. We had a lot of questions, and they were able to answer and support accordingly. Lovely people.Gas engineer arrived on time and carried out all the work quickly and professionally. V polite, got the job done, and cleaned up after himself well. Would recommend and will be using again for next years gas certificate.Thank you!
Jamie Benson
Jamie Benson
11:51 07 Jul 23
Recently we had ver stressful experience with a potential carbon monoxide and gas leak in the house. With two small children we were extremely concerned. The result was that the gas was switched off to the house and we were told that we needed to apply for planning permission for a new gas pipe. We sought a second opinion through JDL and it was the best thing we ever did! They sent an engineer the next day and went away and thought about us from a human perspective not just as a means for money. They came up with a solution and implemented it straight away. This is what makes a company. JDL are so efficient and put you, the customer first. Their engineers are friendly, polite and very knowledgable. I would recommend JDL for all of your heating needs. You won't regret it!
Julie Rodgers
Julie Rodgers
18:10 27 Jun 23
JDL have recently carried out an amazing job replacing my Dads boiler and updating his heating/water system, at 86 yrs old my Dad finds strangers in his house quite stressful, but he was so complimentary of the JDL engineers on site for 3 days that I feel I needed to share. The engineers were very mindful of my Dads age, making him feel included and were very patient explaining what was happening all the way through. Very professional, neat and tidy finish to the pipe work etc. Dad was very impressed how clean the engineers left the house, a better cleaning job that he does he says, praise indeed. Thank you JDL
Margaret Pattison
Margaret Pattison
17:01 08 Jun 23
Friendly and efficient workforce in the office as well as those that come out to do the jobs.
David Burgess
David Burgess
09:59 30 May 23
We have used JDL for a number of years to service our gas boiler and they have always been very good. A few weeks ago our boiler stopped working - the day before my wife's 60th birthday and just before we had a weekend of guests arriving, I contacted Holly at JDL who was very helpful and she managed to get two engineers out to us the same day who were able to fix the problem and get the boiler working again. Hats off to both David and Ryan for sorting this out so promptly and efficiently - they were polite, incredibly professional and made no mess at all. Great service all round in the event of an emergency! Thank you JDL.
Jo Smith
Jo Smith
16:17 07 Oct 22
I have used JDL through my place of work for a few years now, This time I have used them for a personal job. My dad's boiler was on it's last legs and he finally agreed for me to arrange to get him a replacement. I spoke to Sam who came out and gave my dad a quote. It was half the price my dad was expecting so agreed to go ahead. Tommy who installed the boiler was great with my dad. He kept updating my dad on what he was doing and was very professional and patient with him. All the staff at JDL are always polite, professional, and very helpful. I would highly recommend JDL for service, amazing staff, price and quality of work.
Katie Lee-Brown
Katie Lee-Brown
20:16 20 Sep 22
We use JDL in the workplace & on my own home, and I would highly recommend their services. Professional, affordable & reliable - Sam always does his best to accommodate and help, whilst Sue & Annette always try and help and nothing is too much trouble!
Sally Davies
Sally Davies
15:38 20 Jul 22
I deal with the management of a few rental properties and have dealt with several different contractors over the years. By far the staff at JDL are the most courteous, helpful, professional and efficient team I have come across in a while. Whenever I have had a repair the staff are on it - somebody is able to attend to the work quickly and when that job is done the report back is thorough with photographic evidence of what has been done. The engineers explain what they are doing whilst carrying out works at properties to our tenants which is great customer service. Unfortunately Ann I believe has moved on but Rich, Sam Michaela and the rest of the team come highly recommended!!!
Matthew Dowley
Matthew Dowley
12:26 07 Mar 22
I've used JDL for a few years and always been pleased. I asked if they could help swap my gas fire for an electric fire and Rich was very helpful. All the engineers where excellent and I'm very pleased.
Genadi Naydenov
Genadi Naydenov
12:51 14 Jan 22
Absolutely amazing job by Connor! Our water heater needed a replacement and he did it in an extremely professional way. He is super polite and knowledgeable, not to mention that everything was left in a stellar condintion after he installation of the new heater. It is really a joy to have an engineer like him doing repairs at your home. I can recommend JDL to everyone simply because of Connor.
Gary Christie
Gary Christie
13:04 30 Jul 21
Excellent job - replacement OSO water heater. Highly recommend the engineer named Connor for his workmanship, making sure all is done correctly and also protecting carpets etc. Also JDL office staff efficient and friendly to deal with.
Rob Walters
Rob Walters
07:48 30 Apr 21
Thank you to the JDL team for the excellent job in replacing our boiler. The engineers were polite, tidy, respectful and certainly knew what they were doing. The experience from enquiry to the finished job was faultless and it is reassuring to know that the friendly support from JDL's office and site team is always there. Rob & Jill Walters
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