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Customer Reviews

JDL Electrical, Plumbing and Heating Ltd provide high quality electrical, plumbing and heating services throughout York and Nationwide. Below are reviews from some of our satisfied customers.

 

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"2 guys arrived (as booked) - checked job details, heating system, drainage and working space. Discussed and agreed options to fit new radiator - same size, higher spec than 30 year-old one (fins and convection options explained to me clearly).

They worked quietly, methodically and effectively - good team-work (each responsible for different aspect of job) - I observed good communication between the two, one explaining and clarifying methods to the other (younger). I am guessing that he was an apprentice.

There was a delay (a lot of banging) mid-way through the job - to do with fitting new (metric) radiators in old (imperial) space and copper pipes boxed in by skirting board. After they discussed options and asked me, the skirting board was cut into to access the pipes - and later replaced perfectly - very good on-the-job teamwork and problem-solving.

The finished job was shown to me for approval, work area was cleared and cleaned -
both men took responsibility different aspects of the job, communicated clearly with each other and with me. It was a relatively small job but I would trust them with a bigger one."

Paul W 13th July 2020

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"My husband, daughter and I just wanted to say how impressed we are with both guys who have been out over the last couple of weeks. Connor especially has earned our eternal approbation.
On all three occasions he has been conscientious, polite, friendly and informative. We really appreciate how long he spent here yesterday, insisting on restoring our hot water even though that meant he was here for over ten hours. He turned up here again this morning, still bright and bubbly, eager to get on and work. His work ethic and customer care are a credit to him and a real asset to your company. Please pass on to both him and your directors just how impressed we have been.
If you would like to use any of this in one your reviews, you are welcome.
Thank you also for your help. "

Louise Matuseviciene 19th June 2020

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"Your team did an excellent job putting our new shower in! We are very pleased.

We only had one spare tile and the pipework had to be routed behind the wall. Your team were fantastic removing the existing shower and replacing it with a ceiling shower and hand held spray. It was more work than they expected! They did not cut corners, making sure they managed the installation only using one replacement tile whilst fixing the hand spray in the best position. It looks great and works perfectly."

Mark and Sara Kenaghan 15th January 2020

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"I wanted to thank your team for a smooth gas pipe installation and boiler replacement. What could have been an extremely stressful couple of weeks for me wasn’t due to the guys at JDL. From my initial meeting with Chris who was reassuring and easy to get hold of, through to Jonathan and Guy who made a big job look straight forward. They were punctual, efficient and communicated progress update daily. At the end of each day, it looked like they had never been!
Thanks for a great job guys. I am now getting an electrical quote on the back of this work."

Jane Bland 7th October 2019

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"I’ve now rented the property but wanted to thank you all for the several jobs you have done over the last two years- it’s been so reassuring knowing that the work was always to a high standard and often under short (panicked!) notice and calls."

Ms Andra Stan 9th May 2019

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"We recently had a couple of visits from Jonathan to fix our heating system (through our corgi contract) . He was efficient , knowledgeable and friendly.

We had previously been visited by 3 other plumbers , who gave us different lines , but not one of them was able to solve the problem , so we are delighted. Please pass on our thanks .

On the back of that and due to the efficiency of your team on the phones could we book for someone to come and give us a quote to install a new family bathroom "

Mrs R Coates 3rd May 2019

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Highly recommended services, contact us today for a free quotation...

COVID-19 Update – JDL are back open for business

Following the governments guidance that electrical, plumbing & heating work should continue, we have implemented health and safety measures and revised our working procedures to ensure the safety of our staff and clients before resuming our services.Please note, to ensure JDL are meeting the latest government guidelines and social distancing measures within the office, we are operating with a reduced workforce and therefore there are limited staff available to answer the phones.

If you are experiencing any difficulties please email your enquiry to enquiries@jdl.co.uk

Keep safe