“My husband, daughter and I just wanted to say how impressed we are with both guys who have been out over the last couple of weeks. Connor especially has earned our eternal approbation.
On all three occasions he has been conscientious, polite, friendly and informative. We really appreciate how long he spent here yesterday, insisting on restoring our hot water even though that meant he was here for over ten hours. He turned up here again this morning, still bright and bubbly, eager to get on and work. His work ethic and customer care are a credit to him and a real asset to your company. Please pass on to both him and your directors just how impressed we have been.
If you would like to use any of this in one your reviews, you are welcome.
Thank you also for your help. ”